Support

Munabhai Makasana - User Support Guide

Effective Date: Jun 1, 2025

Welcome to Our Application Support Center

Getting Started

1. Installation

  • Download the app from the App Store
  • Ensure your iOS device is running iOS 13.0 or later
  • Allow necessary permissions when prompted (camera, photo library, location)
  • For users 17 years and older only

Account Setup

  • Create an account using your email address
  • Verify your email through the confirmation link
  • Set up your profile with a username and profile picture

Features and Usage

1. Photo Editing

  • Select photos from your camera roll
  • Use the editing tools to enhance your photos
  • Save edited photos to your device
  • Share directly to social media platforms

2. Video Creation

  • Choose photos for your video
  • Select music from our library
  • Add text and effects
  • Preview before saving
  • Export in various quality options

Privacy and Security

  • Your photos and videos are processed locally on your device
  • Face data is automatically deleted after processing
  • No personal data is stored on our servers
  • You can delete your account and all associated data at any time

Common Issues and Solutions

1. App Crashes

  • Ensure you have the latest version installed
  • Clear app cache and data
  • Restart your device
  • Reinstall the app if issues persist

2. Photo Processing Issues

  • Check your internet connection
  • Ensure sufficient storage space
  • Verify photo format compatibility
  • Try processing smaller batches of photos

3. Account Issues

  • Reset password through email
  • Clear app data and cache
  • Log out and log back in
  • Contact support if problems persist

Copyright © 2025 Munabhai Makasana All Rights Reserved.

Contact Support

For technical support or questions:

Email: munabhaimakasana1478@gmail.com

Response Time: Within 24-48 hours

If you have any questions or concern, please contact us at: https://gopinathjitechnosys.in